Shipping Policy

Last updated: June 23, 2026

Processing time

Orders are processed within 1–2 business days (excluding weekends and holidays). You'll receive a confirmation email with tracking once your order ships.

Shipping rates & free shipping

We offer free standard shipping on orders over $50. Orders below the threshold are charged the rate shown at checkout.

Delivery estimates

Estimated delivery is 3–6 business days for standard domestic shipping after processing. Delivery times are estimates, not guarantees, and may be affected by carrier delays, weather, or high demand.

Tracking

A tracking number is emailed when your order ships. If you don't receive tracking within 3 business days, email us.

Shipping area

We currently ship within the United States only.

Lost, stolen, or delayed packages

If tracking shows delivered but you can't locate your package, please check with neighbors and your carrier first, then contact us and we'll help investigate. We are not responsible for packages marked delivered by the carrier, but we'll do our best to assist.

Incorrect addresses

Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer; reshipment may incur additional cost.

Contact

Questions about shipping? Email support@roamrepel.com.